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Return Policy


This Return Policy shall be applicable when you make any purchases on (hereinafter referred to as the “Website” or “Site”).

Please read this Policy carefully, as it forms a binding agreement between you and Allum Wellness.

If you do not accept this Policy in its entirety, then you may not place orders with us. This Policy shall be read in conjunction with our Terms & Conditions and our Privacy Policy statement.


By placing an order with us you hereby represent that you have read, understood, and agreed to be bound by this Policy.


We use our best endeavour to provide accurate and materially complete description of all our products listed on our website. However, we do not warrant that such description will always be accurate, complete, reliable, current or error-free. We reserve the right to make corrections and modifications in such description.


We endeavour to provide accurate and up-to-date pricing information with respect to the products listed on the Site. We cannot, however, warrant against pricing errors. Allum Wellness reserves the right, at its sole discretion, to not process or to cancel any orders placed for a product whose price was incorrectly posted on the Site as a result of any error. If this occurs, we will notify you by email or other written communication. Besides this, Allum Wellness reserves the right, at its sole discretion, to correct any error in the stated retail price of the concerned product. We may also update the prices of our products, from time to time, at our sole discretion.

  2. a) No Exchange: We do not offer exchange of any product ordered on our website. However, if you have changed your mind or are unsatisfied with the product, you can cancel or return the order as per this Return Policy.
  3. b) Cancellation: You can cancel all orders placed on the website within a period of 24 hours from the time of placing the order to receive a full refund of your order. To cancel, reach out to us at
  4. c) Return Period: You can freely initiate a return for all products purchased from the website within a period of 72 hours calculated from the time of delivery of the order (“Return Period”). When you initiate a return within this Return Period, we will arrange the free pick up of your order, and we will refund you all the amounts paid by you. To request a return within this time frame, please contact us at Please note, you cannot return your order after the expiration of the Return Period.
  5. d) Condition of Return: The products in the order that you wish to return must be unused, unopened, have no signs of damage or use, and returned in the original condition in which it was shipped, including but not limited to the packaging box and any original tags attached. Breach of this section will lead to rejection of the refund request.
  6. e) Returning the Order: Once you place the return request within the Return Period, we will arrange the free pick up of the product/order that you are returning.
  7. f) Refunds for Cancelled Order: Once you return your order within the Return Period, the actual amount that you paid for the returned product will be issued either to your original method of payment within a period of 3 working days, provided we have received the unused product and the same meets our return guidelines. You can see the refund amount within: i) 7 working days (if case of local bank), or ii) 14 working days (in case of international bank).

 If you haven’t received the refund during this window, please reach out to us at

  1. GOVERNING LAW AND DISPUTE RESOLUTION This Policy in no way restricts your statutory right of any return as per laws of the jurisdiction applicable to you. In case of any claims, disputes or controversies arising out of or in relation to the services, or this Policy, the same shall be dealt with as per the Governing Law and Dispute Resolution clause as mentioned in the Terms & Conditions.

 We may add to or change or update this Return Policy at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking this Policy periodically.

Your use of the website after any amendments to this Policy shall constitute your acceptance to such amendments.

Last updated on January 01, 2023